Door Designer

FAQs

Last Updated: 30 July 2021

We have put together a list of questions posed to us on a regular basis. Please see them listed below. Should you require further information or have a question we haven’t covered please get in touch via the ‘contact us’ page.

 ABOUT US

 

Who are Distinction Doors?

Established in 1999 through a number of suppliers, Distinction Doors officially launched as sole supplier in 2004. the first to launch to the UK market. As the UK’s leading entrance door supplier, Distinction Doors have formed an unrivalled pedigree for providing premium quality products, thanks to their renowned GRP composite door slab and complimentary glazing cassette system. To date over 3 million Distinction Doors have been installed in the UK underlining the unrivalled pedigree.

To read more information on our products here… https://www.distinctiondoors.co.uk/why-choose-a-distinction-door/

Can I get a quote?

To obtain a quote please visit our easy to use door-designer application: www.door-designer.co.uk. Once you have designed your ideal door please click ‘Request a quote’ this will then be passed to our customer network to contact.

Do we offer a showroom facility?

We do offer showrooms through our network of installers, However, please enter your postcode to find the nearest showroom to your home. https://www.distinctiondoors.co.uk/find-a-showroom/

Please do note our showrooms are managed through our customer base. If you would like to view a certain product we advise you call beforehand to check.

What colours are available?

We have 5 standard colours, 2 premium colours, 2 wood stains and any bespoke RAL and BS colours. You can view the range here… https://www.distinctiondoors.co.uk/products/#lg=1&slide=0.

Door can be painted in any colour combination – choose the perfect colour for the exterior and match the interior with your décor for a seamless look and feel.

What glass styles are available?

We have a wide range of glazing styles available which perfectly complement our door styles. You can view the range here…. https://www.distinctiondoors.co.uk/products/#lg=1&slide=0

Can I request a brochure?

Yes, you can request a digital brochure, in which the brochure will be delivered directly to your chosen e-mail address. Alternatively, you can request a hard copy via post which will be posted out as soon as possible. Please see link here… https://www.distinctiondoors.co.uk/request-a-brochure/

 

AFTER SALES CARE

 

How do I look after my new composite door?

Your Distinction Door doesn’t need any maintenance. However, to keep that showroom finish, a small amount of care and attention is recommended. How often will depend on where you live; In a coastal or heavily industrialised area or near a busy main road, cleaning may need to be more frequent. We recommend that you only use warm soapy water (washing up liquid is suitable) with a lint free cloth and wipe dry with a soft clean cloth.

 

To prevent surface damage, Please do not;

  • Use abrasive cleaners or scouring pads
  • Use pressure washers or steam cleaners
  • Apply any type of bleach or solvent
  • Apply any adhesives of any type or tack
  • Have any contact with any sharp objects

 

If I have any questions who should I contact?

If you have any questions about your new door you should contact your installer who should be able to help.

What guarantee do you offer?

If you are a homeowner, please be aware that Distinction Doors is a supplier of blank composite door leafs to fabrication companies. We do not supply complete doorsets, nor do we sell to the public. Your supplier/ installer will have their own warranties, please contact them if you wish to speak about your doorset warranty further. Please contact them for assistance with this.

 

 

Technical

 

What is a Composite Door?

Manufactured from Thermoset GRP (Glass Reinforced Polyester), the doors are compression moulded to give a high-definition panel design with the character of timber. The stiles and rails are composed of water-resistant polymer which is bonded to the skin and filled with an insulating core of 100% CFC-free polyurethane.

 

What sizes are your doors?

Our doors come in three standard sizes of range of sizes. Trade customers can log on to our asset library where our datasheets can be found. https://www.distinctiondoors.co.uk/trade/login/

What testing are your doors compliant to?

A Distinction GRP composite door is compliant to the following:

  • Weather performance proven to BS 6375-1 for weather tightness, air, wind and water
  • Meets Outdoor-Indoor Transmission Class (OITC): 26db
  • Meets Sound Transmission Class (STC) 29db
  • Proven to PAS24 security standard, a prerequisite for achieving Secured by Design status
  • Achieves Global Warming Potential (GWP) score of less than 5
  • Achieves Ozone Depletion Potential (ODP) score of zero
  • Meets UK Building Regulations minimum U value requirements of 1.6 W/Mtr2/K

 

How thermally efficient are your doors?

When it comes to thermally efficient doors, A Distinction Glass Re-enforced Polyster(GRP) composite door is the best choice you can make.

Our Signature composite doors have been independently tested at the University of Salford’s Energy House against a solid timber core composite door (48mm) and a timber panelled door (44mm). This is a typical Salford 1919 terraced house and its construction represents 21% of the UK’s current housing stock. The results prove the Distinction composite door is more than 17%+ more thermally efficient than both of these alternative doors.

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